Contact information
Fanciore Apt 3202, 4730 Lougheed Highway Burnaby, British Columbia V5C 0M9 Canada
Email: cs@fanciore.com
Customer Support Hours
Our customer care team is available Monday to Friday, 9:00 AM – 5:00 PM Pacific Time (PT), excluding Canadian public holidays.
We aim to respond to all email enquiries within 1–2 business days.
Order & Returns Enquiries
For questions about your order, a return, or an exchange, please email cs@fanciore.com with your order number, or visit our Returns Portal directly.
General Enquiries
For all other questions — including product information, wholesale enquiries, or press and media requests — please email cs@fanciore.com.